Contact Support for Custom iFrame
Get help with the Custom iFrame WordPress plugin. Raise a Pro support ticket via the helpdesk or post on the WordPress.org forum for the free version.
Overview
Custom iFrame support is available through two channels: a helpdesk for Pro users and the WordPress.org forum for free users. Custom iFrame is a WordPress plugin by CoderzStudio that embeds 100+ external sources in Elementor and Gutenberg without writing any code.
Get Support for Custom iFrame Pro
Pro users can raise a ticket on the CoderzStudio helpdesk. Support staff respond as quickly as possible.
Log in to your CoderzStudio account
Go to store.coderzstudio.com and log in. Check your purchase confirmation email if you need to reset your password.
Open the Helpdesk
Click Helpdesk in the top menu or from your dashboard.
Create a new ticket
Click Create a New Ticket.
Fill in the details
Include as much context as possible to get a faster resolution:
- A short description of the issue
- The page URL where the issue occurs (if applicable)
- Screenshots or screen recordings (optional but helpful)
Submit the ticket
Click Submit. The support team will respond as quickly as possible.
Review the Support Policy for full details on response times and scope.
If you cannot log in to your CoderzStudio account, email contact@customiframe.com directly.
Get Support for Custom iFrame Free
Free users can raise a support ticket on the WordPress.org support forum.
Go to the support forum
Visit the Custom iFrame plugin page on WordPress.org and click Add topic.
Fill in the details
Include the following to get a faster response:
- A clear description of the issue
- The page URL where the issue occurs (if possible)
- Screenshots or screen recordings
- Steps to reproduce the problem
Post your topic
Submit your topic. The Custom iFrame team checks the forum daily and responds as quickly as possible.
The more detail you include, the faster your issue gets resolved. Attach a screen recording if you can reproduce the problem.
FAQ
Log in to store.coderzstudio.com with the account you used to purchase Custom iFrame Pro. Go to Helpdesk and create a new ticket.
Check your original purchase confirmation email for a password reset link. If that does not work, email contact@customiframe.com for help.
Free users post support requests on the WordPress.org forum. The team checks the forum daily. For faster responses and private support, upgrade to Custom iFrame Pro.
Custom iFrame Pro includes a 14-day money-back guarantee. See the refund guide for full details.
Also Available For
Get a Refund
14-day money-back guarantee process for Custom iFrame Pro.
Installation Guide
Install and activate the Custom iFrame plugin.
Related Guides
Last updated 4 days ago
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